ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

• Perform job duties of the TG Manager in their absence.
• Coach, mentor and advocate for Team Member as well as the Company and is a Hospitality Champion.

• Monitor table games staff and table activity.

• Support Team Members in providing excitement as well as deliver world class service through excellent hospitality and charm
• Responsible for controlling labor costs through proper forecasting and scheduling of staff
• Adjust daily work force based upon business needs.
• Audition potential employees and makes recommendations to the Casino Shift Manager
• Monitor Table Games activity and customer play to protect the integrity of the games and safeguard the casinos assets
• Ensure the Table Games department is adequately staffed to meet customer needs.
• Direct the opening and closing of individual games based on business levels.
• Maintain a thorough knowledge of games, house rules and procedures covering each game within assigned pit(s).
• Explain game rules to employees and customers as necessary
• Authorize and supervises the Table Games fills, credits, and limits.
• Assure proper completion of currency transaction reporting paperwork as required by federal regulation.
• Required to rate customer table game activity and identifies high roller action.
• Ensure there is proper communication with staff and between shifts and other departments.
• Ensure gaming activity is conducted in accordance with Gaming regulations.
• Required to always demonstrate and provide outstanding customer and employee relations.
• Maintains a safe work and customer environment while overseeing the investigation and resolution of all customer complaints and issues on their respective shift.
• Other duties as assigned.

QUALIFICATION REQUIREMENTS:

• To perform this job successfully, an individual must be able to perform each essential duty cheerfully, satisfactorily and in a timely manner. The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Solid decision-making, organization, and interpersonal skills are required.
• Excellent verbal communication skills are required.
• The ability to thrive in a fast-paced, multi-tasking, hands-on environment.
• Ability to establish and maintain positive and professional working relationships with all individuals.
• Ability to work occasional overtime and irregular hours.

$55,000 annually based on experience